Skip to main content

Using Inspect in Chrome to troubleshoot issues with Tactiq

Learn how to inspect elements so you can help us better understand and troubleshoot issues on your end.

Ken avatar
Written by Ken
Updated over 3 weeks ago

To use Chrome's Inspect tool, right-click anywhere on the page and select Inspect, or press Cmd + Option + I (Mac) / Ctrl + Shift + I (Windows).

This is useful when:

  • Tactiq buttons or features aren’t showing

  • Clicking something does nothing

  • The page looks broken

  • The Tactiq widget isn’t transcribing

How to open Inspect

  • Right-click anywhere on the meeting page and choose Inspect

  • Or press Cmd + Option + I on Mac, or Ctrl + Shift + I on Windows

  • The Elements tab shows the HTML structure of the page

  • Hover over lines in the code to highlight related parts of the page the click the arrow icon in the top-left of the panel to select any element on the page and jump to its code

💡Note: You won’t break anything by exploring Inspect. It only changes what you see—nothing permanent happens to your browser or Tactiq.

How to check for hidden or missing Tactiq elements

  • Look in the Elements tab for Tactiq components

    • If they appear but are marked as hidden (display: none, hidden, etc.), let us know
      ​

    • If they’re missing entirely, that’s helpful to know too

  • Click the arrow icon and then click on a missing button or section to jump to its code in the page

How to check for errors in the Console

Switch to the Console tab then look for any red error messages—these could reveal issues with extensions, permissions, or failed loads

What to send to support

Take and send us screenshots of:

  • The Elements tab showing the relevant Tactiq section (even if it's hidden)
    ​

  • Any red error messages from the Console tab

Include a short note about what you’re seeing and send everything to: [email protected]

Using Inspect gives our team a better view into what’s happening on your side—so we can fix the problem faster and more accurately.

Need help? Contact support.

Did this answer your question?