All Collections
Troubleshooting
Find solutions and steps to resolve common issues in our Troubleshooting collection to keep your Tactiq experience running smoothly.
What to do if you get the message "We are sorry, but you do not have access to this service" when trying to install Tactiq?Troubleshoot Tactiq installation error: We are sorry, but you do not have access to this service
Why is my transcript appearing in two different languages?If your transcript first appears in English and then changes to another language, it’s likely due to the host’s language settings.
How to manually update the extension to the latest versionThis article describes how to force an update of Tactiq in your browser to get the latest changes.