Troubleshooting
Find solutions and steps to resolve common issues in our Troubleshooting collection to keep your Tactiq experience running smoothly.
What to do if you get the message "We are sorry, but you do not have access to this service" when trying to install Tactiq?Troubleshoot Tactiq installation error: We are sorry, but you do not have access to this service
How to manually update the extension to the latest versionThis article describes how to force an update of Tactiq in your browser to get the latest changes.
How to fix file upload issues in TactiqLearn how to fix upload errors if your file is stuck processing, fails to upload, or isn’t supported.
How to troubleshoot missing or incomplete meeting transcripts in TactiqLearn what to do if your transcript didn’t show up or parts of the meeting are missing.