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Troubleshooting

Find clear fixes for installation, uploads, missing transcripts, browser extensions, and meeting activation issues.

2 authors10 articles
What to do if you get the message "We are sorry, but you do not have access to this service" when trying to install Tactiq?Troubleshoot Tactiq installation error: We are sorry, but you do not have access to this service
How to fix file upload issues in TactiqLearn how to fix upload errors if your file is stuck processing, fails to upload, or isn’t supported.
How to troubleshoot missing or incomplete meeting transcripts in TactiqLearn what to do if your transcript didn’t show up or parts of the meeting are missing.
Using Inspect in Chrome to troubleshoot issues with TactiqLearn how to inspect elements so you can help us better understand and troubleshoot issues on your end.
How to update an extension on Microsoft Edge (Windows)Learn how to update an extension in Microsoft Edge on Windows easily and keep your tools up to date.
How to fix a “Page translation detected” issueResolve a “Page translation detected” message when your billing page, meeting transcript, or other Tactiq content does not load correctly.
How to fix Tactiq extension not working without VPN in BrazilLearn how to resolve issues where the Tactiq Chrome extension only works when using a VPN on certain Brazilian networks.
How to manually update the extension to the latest versionLearn how to update the Tactiq extension manually in your Chrome browser.
Fix missing meeting titles in Tactiq for Google MeetLearn how to fix missing meeting titles if Tactiq shows a generic name instead of your actual Google Calendar event
How to troubleshoot Tactiq not activating in Google MeetLearn what to check if Tactiq does not start transcribing in your Google Meet session.