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Help! When I make the purchase for Tactiq, this error 'Your card does not support this type of purchase' message comes up
Help! When I make the purchase for Tactiq, this error 'Your card does not support this type of purchase' message comes up
Amelia Lim avatar
Written by Amelia Lim
Updated over a week ago

If you encounter the message "Your card does not support this type of purchase" during a transaction, there are several potential reasons for this error:

PIN Requirement: Certain debit cards may necessitate entering a PIN. If this is the case, consider using an alternative card for your purchase.

International Usage Restrictions: Some cards have limitations on usage across different countries. If your card was issued in a country different from the business's location (as indicated in the payment details' origin field), this mismatch might be causing the problem. We recommend contacting your bank to inquire about any such restrictions.

Category-specific Cards: Certain cards, such as corporate or FSA cards, may be designated for specific categories like travel or healthcare. If your card falls into this category, it may not be suitable for the type of purchase you are attempting.

For further assistance, please reach out to your bank to clarify the specific reason behind the issue and explore potential solutions.

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