Skip to main content

How to fix Tactiq extension not working without VPN in Brazil

Learn how to resolve issues where the Tactiq Chrome extension only works when using a VPN on certain Brazilian networks.

Rielee Velasco avatar
Written by Rielee Velasco
Updated this week

If the Tactiq Chrome extension works with a VPN but not without it, your internet provider may be blocking the Cloudflare IP addresses used by Tactiq.

Changing your DNS settings to Cloudflare’s public DNS usually fixes the problem.


Change your DNS to Cloudflare

  • Open your computer or router network settings and locate the DNS settings section.

  • Replace your current DNS addresses with the following:

Primary: 1.1.1.1 
Secondary: 1.0.0.1
  • Save the changes and restart your internet connection.

  • Open Chrome and try using the Tactiq extension again without VPN.

📌 Note: This issue has been reported with some ISPs in Brazil, including Algar Telecom and Vivo Fibra. Using Cloudflare DNS routes your connection differently and bypasses the blocked IPs.


Need help? Contact support.

Did this answer your question?