If the Tactiq Chrome extension works with a VPN but not without it, your internet provider may be blocking the Cloudflare IP addresses used by Tactiq.
Changing your DNS settings to Cloudflare’s public DNS usually fixes the problem.
Change your DNS to Cloudflare
Open your computer or router network settings and locate the DNS settings section.
Replace your current DNS addresses with the following:
Primary: 1.1.1.1
Secondary: 1.0.0.1
Save the changes and restart your internet connection.
Open Chrome and try using the Tactiq extension again without VPN.
📌 Note: This issue has been reported with some ISPs in Brazil, including Algar Telecom. Using Cloudflare DNS routes your connection differently and bypasses the blocked IPs.
Switch to a VPN
If Tactiq is still not working without a VPN in Brazil, you can switch to a VPN to connect through another region.
Windows
Open
Settings>Network & Internet>VPN>Add a VPN connection.
Under VPN provider, select
Windows (built-in)then fill in your VPN details.
Field | Description |
Connection name | Choose a name you’ll recognize. |
Server name or address | Enter the server provided by your VPN service. |
VPN type | Usually |
Click
Savethen select your new VPN from the list and clickConnect.
Mac
Open
System Settings>Network, then click the+button at the bottom of the list and selectVPNfrom the interface type.
Choose the VPN type from the list (provided by your VPN service).
Enter the server address, account name, and authentication settings from your VPN provider.
Click
Create, then select the VPN and clickConnect.
📌 Note: You can also use a VPN provider app (like NordVPN, ExpressVPN, or Surfshark) for a simpler setup.
Need help? Contact support.