Update your payment method to maintain your subscription. Do this when your current method expires, you want to switch payment method, you experience payment issues, or you receive a failed payment notification.
Go to ⚙️
Settings > Billingthen scroll down toBilling Actionsand selectUpdate billing details or payment method. You will be directed to a Stripe page.
Go to
Payment Method. If you already have payment information saved, you’ll see it listed there.
Click on
Add Payment Methodand enter your card details in the provided fields thenAdd.
After adding your payment method, you will have options to either
Make defaultthe payment method orDeleteit. Click the three dots next to the payment method to see these options.
Note For Tactiq teams, the Admin manages the payment methods for the team. For Pro users in a team who wishes to update their payment method, please contact support for help.
Check out How to download billing invoices for if you need help downloading your invoices.
FAQ
I'm a Pro user and I belong to a Tactiq Team. How can I update my payment method?
I'm a Pro user and I belong to a Tactiq Team. How can I update my payment method?
Individual Pro User: If you're an individual Pro user not part of a team, you can update your payment method via the billing page.
Pro User within a Tactiq team: If you're a Pro user within a team that has a Team plan, you cannot change your payment method. The Admin manages payment information at the team level. Contact support if you need help.
Need help? Contact support.