Explore the ways to get help with Tactiq, including our Help Center, chat support, and direct email options.
Visit the Tactiq Help Center
The Tactiq Help Center offers a wide range of articles and guides designed to answer common questions, provide step-by-step instructions, and help you resolve issues on your own. Use the search bar to quickly find articles on topics like integrations, billing, and troubleshooting. We recommend checking here first for a quick solution!
Open the Support window in your Tactiq dashboard
If you need direct assistance, you can reach out to support through the support window in the bottom right-hand corner of your Tactiq dashboard. Here’s what you’ll find when you open chat:
Status banner:A banner displays the current system status to inform you if all systems are operational or if there are known issues.
Send us a message:SelectSend us a messageto contact support. You’ll have the option to choose a topic (such as billing) and add details to help our team assist you more effectively.
Product updates:Stay up-to-date with the latest Tactiq features and enhancements.
Search for help articles directly in chat
Within the chat window, you’ll also see aSearch for helpoption. This lets you search the Help Center without leaving the dashboard—just type in keywords to find relevant articles that may solve your issue.
Email Tactiq support
For further assistance, you can also email Tactiq support at [email protected] or [email protected].
With these options, you have multiple ways to find the information or assistance you need. We’re here to help you make the most of Tactiq!