Find answers in the Tactiq Help Center or contact Tactiq support through your dashboard or by email. Choosing the right option helps you get the information or assistance you need.
Search the Tactiq Help Center
Go to the Tactiq Help Center.
Enter keywords related to your question in the search bar.
Review the suggested articles for step-by-step guidance on topics such as integrations, billing, and troubleshooting.
💡 Note: Start with the Help Center when you need a quick answer or instructions for a common task. Additionally, you can see the chat icon in the bottom-right part of the Help Center homepage, shown like this:
Contact support from your Tactiq dashboard
Sign in to Tactiq and open the support window (chat icon) in the bottom-right corner of the dashboard.
Review the status banner to check whether Tactiq is experiencing a known issue.
Select
Send us a message.Choose the topic that best matches your question, then describe what you need help with.
Include useful details such as the email address linked to your Tactiq account, what you were trying to do, what happened, and any relevant error messages or screenshots.
The support window also gives you access to:
Search for help: Search Help Center articles without leaving your dashboard.Product updates: Review the latest Tactiq features and improvements.
Email Tactiq support
Email [email protected] if you prefer to contact the support team directly. Include the details listed above so the team has the context needed to assist you.
Check Tactiq's system status
If Tactiq is unavailable or a feature is not working as expected, check the status banner in the support window or visit the Tactiq status page for current service information.
Need help? Contact [email protected].