Tactiq automatically transcribes your Microsoft Teams meetings in real time when you use the web version of Teams. Follow these quick steps to set up and get the most out of Tactiq.
Install Tactiq for Microsoft Teams
Install the Tactiq extension from the Chrome Web Store or Microsoft Edge Add-ons store to enable transcription in Teams.
For full installation steps, see How to install the Tactiq extension.
Join a Microsoft Teams meeting
Join your meeting using the web version of Teams — not the desktop app.
Tactiq will automatically start transcribing as soon as the meeting begins, and you’ll see live captions on the right side of your meeting window.
📌 Note: You can join a meeting from your calendar invite, with a meeting ID, or by clicking Meet Now in your Teams calendar.
Light meetings (Teams Light experience)
Sometimes Microsoft Teams opens your meeting in the light experience when you join from a browser. This often happens when the meeting invite link was created in the desktop app.
You can confirm you're in a light meeting by checking the URL in your browser:
If the URL includes
teams.microsoft.com/light-meetings/launch, the meeting is using the light experience.
To make sure Tactiq can transcribe in a light meeting:
Enable Live captions in Teams by clicking the three dots (...) in the meeting controls and selecting
Captions.Open the Tactiq widget and set the language to match the spoken language of the meeting.
Enable speaker identification
If your transcript shows Speaker 1 instead of participant names, enable speaker identification in Teams:
Go to
Settings→Accessibility→Captions and transcripts, and toggle onAutomatically identify me in meeting captions and transcripts.
Change the transcription language
To switch the transcription language, open the widget during your meeting and select your preferred language.
For details, see:
Access your transcript
After the meeting, find your transcript on your Tactiq dashboard.
You’ll also receive an email with a direct link for quick access.
Troubleshooting and setup tips
If your transcript didn’t generate or something isn’t working as expected, visit our Troubleshooting collection for solutions to common issues and setup fixes.
FAQs
I installed the extension, but it doesn't work with MS Teams. What should I do?
I installed the extension, but it doesn't work with MS Teams. What should I do?
Make sure you're using the web version of Teams, not the desktop app.
Check that the Tactiq browser extension is installed and enabled.
Visit https://app.tactiq.io/#/setup to confirm that Tactiq is connected to your Microsoft Teams web client.
Help! I can't change the language on MS Teams
Help! I can't change the language on MS Teams
If you're attending a meeting on MS Teams as a participant, you can ask the host to change the meeting language.
Is there a time limit for Tactiq's transcription?
Is there a time limit for Tactiq's transcription?
Tactiq does not have a time limit for its transcription. It can transcribe meetings of any length, as long as the internet connection remains stable and the meeting isn't interrupted.
How do I access unsaved transcripts?
How do I access unsaved transcripts?
Open the Tactiq extension from your browser, and you’ll see a banner if you have any unsaved transcripts. Click VIEW to open and save them.
Tactiq isn’t transcribing my Teams meeting even though I’m using the browser. What should I do?
Tactiq isn’t transcribing my Teams meeting even though I’m using the browser. What should I do?
Check the meeting URL in your browser. If it shows teams.microsoft.com/light-meetings/launch, you’re in a light meeting. In that case, enable Live captions in Teams (three dots ... → Captions) and set the correct language in the Tactiq widget.
I joined from a Teams invite link and ended up in a light meeting. Is that expected?
I joined from a Teams invite link and ended up in a light meeting. Is that expected?
Yes, this can happen in some cases, especially if you’re joining the meeting as a participant. In these situations, you may be routed to a light meeting experience.
To ensure transcription works properly, you can:
Enable Live captions in Microsoft Teams settings, or
Click Enable captions directly in the Tactiq widget during the meeting
It’s also important to ask the meeting host to set the correct spoken language in Teams, as this can affect transcription accuracy.
Is there a workaround if I’m having issues using Tactiq with Microsoft Teams in my browser?
Is there a workaround if I’m having issues using Tactiq with Microsoft Teams in my browser?
Yes, if you’re running into issues in your browser, you can try using Microsoft Teams as a Progressive Web App (PWA) as an alternative.
You can follow this guide for step-by-step instructions:
https://help.tactiq.io/en/articles/14176364-how-to-use-tactiq-with-microsoft-teams-pwa
What should I do if Tactiq suddenly stops working in my browser?
What should I do if Tactiq suddenly stops working in my browser?
In some cases, browser updates (especially in browsers like Microsoft Edge or Chrome) can affect how extensions behave.
As a quick first step, try:
Closing and reopening your browser
Restarting your meeting after relaunching
This simple refresh often resolves temporary issues caused by recent browser updates.
Need help? Contact our support.