If you’re on a free plan and running low on meeting credits, you can recover credits by archiving old transcripts. This helps you manage your credits better.
How to archive transcripts to get credits back
Log in to your Tactiq dashboard and check your usage in the bottom left-hand corner of your dashboard. You will see your usage, indicating your remaining credits and how many credits you’ve used.
Go to
My Meetingsand choose the transcript you want to archive then clickArchiveto store the transcript and recover 1 meeting credit for each transcript archived, allowing you to use the credit again.
Note: Meetings less than 5 minutes in length do not use up your meeting credits if you're on the free plan.
Need help? Contact Support.