Managing your billing information is crucial for keeping track of your expenses and ensuring a smooth experience with our services. This guide will walk you through the steps to download your billing invoices easily.
Accessing or downloading your past invoices
Log in to your Tactiq account and go to
Account Settings>Billing.Scroll down to
Billing actionsand clickView past invoices.Go to
Invoice Historyand select the invoice you want to download.Click the
Download invoiceorDownload receiptto download.
Notes
Free Plan: If you were previously on a paid subscription but have switched to a free plan and need access to your past invoices, reach out to our support team at support. We will assist you in retrieving your historical invoices.
Pro Plan: Follow the steps above.
Team Plan: Only Admin or Billing roles can access invoices.
If you would like to have your information on the invoice changed or updated, contact support.
FAQs
Why aren't I getting emailed invoices?
Why aren't I getting emailed invoices?
Tactiq does not currently send automatic email invoices. However, you can easily download PDF versions of your invoices manually by following the steps above.
I have updated my billing information. Why aren't my past invoices updated?
I have updated my billing information. Why aren't my past invoices updated?
Invoices already issued cannot be changed or updated. The changes you make to your billing information will only apply to future invoices. If you would like to have your information on the past invoice changed or updated, contact support.
Need help? Reach out to our support team.