This guide will show you how to update your billing address in your payment settings. Keeping this information current helps ensure smooth transactions and is essential for accurate accounting and record-keeping.
Access the payment settings
Go to the Tactiq dashboard then navigate to
Account & Settings>Billing.
On the
Billingpage, scroll down toBilling Actionsthen selectUpdate billing details or payment method. You will be directed to a Stripe page.
Note: For Tactiq teams, the Admin manages the billing address for the entire team except for Pro Plan Users.
Update your billing information
On the Stripe page, locate the
Billing Informationsection then selectUpdate Information.
Enter your new billing address as it should appear on invoices then click
Saveto update your information.
Note: After saving, the updated address will appear on future invoices. Past invoices will not be updated retroactively. If you need older invoices updated with your new address, please contact our support team for assistance.
FAQs
I changed my address, but the old address still appears on my older invoices. Why?
I changed my address, but the old address still appears on my older invoices. Why?
Updates to your billing address will only apply to future invoices and do not update past invoices. If you need older invoices updated, please contact our support team, and we will be happy to help you.
I'm a Pro user and I belong to a Tactiq Team. How can I update my billing address?
I'm a Pro user and I belong to a Tactiq Team. How can I update my billing address?
Individual Pro User: If you're an individual Pro user not part of a team, you can update your billing address.
Pro User within a Tactiq team: As a Pro user within a team, you cannot change your billing address. The Admin manages billing information at the team level. Contact support if you need assistance.
Need help? Contact support.