When you move your subscription, the target account will take over the plan, and your current account will revert to a free plan.
Prerequisites
You must have logged into the target account at least once.
The target account cannot have a pending (incomplete) subscription move.
If you are a team administrator, assign the administrator role to someone else before requesting a move.
If you are on a team plan, your team administrator may need to adjust your role or downgrade your seat before the subscription can be moved.
How to request a subscription move
Go to
Account & Settings > Billing.
Under Billing actions, click
Move the subscription to another account.
In the popup window, enter the
Target account email.
Select
Request subscription move.
What happens next
The target account will see a prompt to approve the subscription move.
Until it is approved, the subscription status will appear as pending in your Billing page.
Either the source or target account can cancel the request at any time before approval.
After the target account approves, the subscription move will be processed within one business day.
The target account will receive an email once the transfer is complete.
📌 Notes:
It may take up to 1 business day for the subscription move to be completed.
You can cancel the move at any stage before the target account accepts the request.
If you also need to move your meetings, that must be done separately.
Need help? Contact support.