If you've decided Tactiq isn't the right fit, you can delete your account at any time, and this has to be done by you. For security reasons, we will never delete your account on your behalf.

What happens when you delete your account?

When you delete an account, Tactiq will delete the account associated with that email address.

💡 Notes:

Deleting your account is permanent and cannot be undone.

If you are part of a team and want to delete your account, you will need to leave the team first. Check out How to leave your current team.

How do I delete my account?

Open Settings → Account in Tactiq. You can also find it in the sidebar under Account & Settings → Settings, then the Account tab.

Scroll down to the Danger Zone section, open Deleting your account, and select Request account deletion.

💡 Notes:

If you have an active subscription, you will be asked to cancel it first. You will only be able to delete your account after the billing period has ended. But if you would like to have your account deleted before then, contact [email protected].

Deletion of an account will take up to 5 business days, and you will receive a confirmation email from us.

FAQs

Anyway to get my account back, if I accidentally requested my account to be deleted permanently?

We make it easier for you to get your account back, and you have up to 2 business days to change your mind.

Simply click on Cancel account deletion or Undo under the section Danger Zone and the deletion action will be reversed.

How can I migrate all my Tactiq Transcript to a different account?

Any migrated Tactiq Transcript will be duplicated to the new account.

To move your Transcript from one account to your new account, go to Settings → Account.

Under Move your data, open Moving your meetings to another account and click the Request data move button. In the window pop-up, type the email account that you want to migrate your meeting transcripts to. Learn more

How to remove or uninstall Tactiq extension?

Tactiq is still installed on your Chrome extension, to uninstall Tactiq app from your web browser:

Chrome extension

Go to Google Chrome Web Store
Click Remove from Chrome, and Tactiq app will be uninstalled.

MS Edge extension

Go to Microsoft Edge Add-ons
Click Remove, and Tactiq app will be uninstalled.

If you think you have made a mistake, simply just click install or Add to reinstall Tactiq app.

What happens to my paid subscription after transferring it to another account?

Your subscription will be active on the new account, and the old account will revert to a free plan.

Can Tactiq Accounts Be Merged?

Tactiq does not support merging multiple accounts into one. Each account is tied to its unique email address. You can consolidate your data by transferring meeting transcripts/subscriptions from one account to another.

Need help or more questions? Message [email protected].

How to delete my account