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How to delete my account
Amelia Lim avatar
Written by Amelia Lim
Updated over a week ago

We're genuinely sad to see you go, but if you decided to leave Tactiq. Here's an important thing to take note of:

If you want to delete your Tactiq account, this has to be done by you. Just so you're aware, for security reasons, we will never delete your account on your behalf.

Here's how to delete your Tactiq account 🗑️.

What happens when you delete your account?


When you delete an account, Tactiq will:

  • Delete the account associated with that email address.

Deleting your account is permanent and cannot be undone.

How do I delete my account?


  • Go to Settings. On the settings page, click 🛡️ Accountat the top of the horizontal bar.

  • Scroll down until you see the title Danger zone. Click Request account deletion.

Note:

  • If you have an active subscription, you will be asked to cancel it first. You will only be able to delete your account after the billing period has ended. But if you would like to have your account deleted before then, please contact support.

  • Deletion of an account will take up to 5 business days, and you will receive a confirmation email from us.

Frequently Asked Questions


Anyway to get my account back, if I accidentally requested my account to be deleted permanently?

We make it easier for you to get your account back, and you have up to 2 business days to change your mind.

Simply click on Cancel account deletion or Undo under the section Danger Zone and the deletion action will be reversed.

How can I migrate all my Tactiq Transcript to a different account?

Any migrated Tactiq Transcript will be duplicated to the new transcript folder.

To move your Transcript from one account to your new account, go to Settings -> General -> Account.

Scroll down to the title, Moving your meetings to another account section, and click the Request data move button. In the window pop-up, type the email account that you want to migrate your meeting transcripts to. Learn more

How to remove or uninstall Tactiq extentsion?

Tactiq is still installed on your Chrome extension, to uninstall Tactiq app from your web browse:

Chrome extension


MS Edge extension

If you think you have made a mistake, simply just click install or Add to reinstall Tactiq app.


Need help or more questions? Message support

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