Configure Tactiq within the Zoom web client to enable real-time transcription for your Zoom meetings.

Configure Closed Captioning in Zoom Web Client

After installing the Tactiq extension, enable the Zoom Web Client.

Go to the Zoom Settings page: Zoom Settings.

Click the Fix button if you see a message about the Zoom Client not being enabled.

Make sure the Use Zoom Web Client automatically toggle is active.

Once the Zoom Web Client is enabled, click the Enable button to enable the captions in Zoom Settings.

Find In Meeting (Advanced) under Zoom settings.

Enable the following Zoom settings:

Zoom Settings to Enable	Settings Enabled
Manual captions	✅
Automated captions	✅
Full transcript	✅
Save Captions	✅

Try Tactiq on Zoom

Once the settings are enabled, click TRY TACTIQ IN ZOOM WEB to try Tactiq out. After you join the meeting, you will see Tactiq on the right side of the screen transcribing what is being said.

Enable Closed Captioning for the Meeting

At the start of the Zoom meeting, confirm that closed captioning is enabled for all participants.

Note: When this setting is disabled, nobody can use Closed Captioning in the meeting.

Click OK on the A closed captioning transcript is being generated prompt.

Access the meeting controls toolbar at the bottom of the Zoom window and click on the Show Captions icon (CC).

Go to Host Caption Control Settings and make sure that Allow Closed Captioning for this meeting is enabled.

Change the Transcription Language

Locate the Tactiq widget on the right side of your meeting window and choose your preferred language from the available options.

For a minimized widget: Click on the current language displayed on the widget itself. This will open a menu with available language options.

For a maximized widget: Click the Change button on the blue banner of the widget. This will display a menu of languages you can select.

Check out How to change the language of transcription on meeting.

Note: Remember that language settings are specific to each platform. You'll need to adjust them individually for Google Meet, Zoom, and Teams.

FAQs

Does Tactiq work with the Zoom desktop app?

Currently, Tactiq is only available when you join the meeting on the web browser. If you would like to have Tactiq on Zoom desktop app, write to us at support.

I can't seem to get the Zoom integration to work on the web browser

Visit the Tactiq integrations page: https://app.tactiq.io/#/integrations, and make sure that you have connected to Zoom. Click Connect to allow Tactiq to work during your Zoom calls, if you haven't.

Make sure that the settings are enabled in In Meeting (Advanced) under Zoom settings.
- Manual captions
- Automated captions
- Full transcript
- Save Captions

Need help? Contact our support.

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