Troubleshooting
Find solutions and steps to resolve common issues in our Troubleshooting collection to keep your Tactiq experience running smoothly.
What to do if you get the message "We are sorry, but you do not have access to this service" when trying to install Tactiq?Troubleshoot Tactiq installation error: We are sorry, but you do not have access to this service
How to manually update the extension to the latest versionThis article describes how to force an update of Tactiq in your browser to get the latest changes.
How to fix file upload issues in TactiqLearn how to fix upload errors if your file is stuck processing, fails to upload, or isn’t supported.
How to troubleshoot missing or incomplete meeting transcripts in TactiqLearn what to do if your transcript didn’t show up or parts of the meeting are missing.
Using Inspect in Chrome to troubleshoot issues with TactiqLearn how to inspect elements so you can help us better understand and troubleshoot issues on your end.
How to update an extension on Microsoft Edge (Windows)Learn how to update an extension in Microsoft Edge on Windows easily and keep your tools up to date.
How to fix a “Page translation detected” issueLearn how to fix “Page translation detected” issues on your billing page or meeting transcript in Tactiq.
How to fix Tactiq extension not working without VPN in BrazilLearn how to resolve issues where the Tactiq Chrome extension only works when using a VPN on certain Brazilian networks.